telehealth

will any of our telehealth options work for your current needs?

In a response to COVID-19 national guidelines we have expanded our options into Telehealth capabilities. So, whether you’re staying home to keep yourself or loved ones safe, or you’re just too busy to get to our offices between obligations - we can meet you right where you are.

Telehealth options available:

• Zoom Video Sessions

• Secure Phone Sessions

CONSIDERATIONS with telehealth

Telehealth therapy has a number of benefits; however, there are a couple of concerns to consider as well:

Connectivity – Poor connection quality or becoming disconnected during a session is one of the struggles with Teleheath counseling, especially if you lose connection during an important conversation. In such cases, your counseling would continue by telephone.

Security – Security of the transmission can be another concern; however, there is a simple solution. Several services will provide encrypted video conferencing, which is critical for HIPAA-compliant privacy.  Hope Road currently is using a HIPPA compliant version of Zoom. This app is free for the client and the download is quick and user-friendly.

EQUIPMENT AND BROADBAND

In addition to the encryption service, it is necessary to have access to a healthy broadband connection (384kbps at a minimum), which is usually met by a basic DSL or cable service provider. Dial-up Internet access is not sufficient. The only other equipment needed is a web camera.

HOW TO GET STARTED

Please call us at (903) 252-4673 for more information or to schedule an appointment. You can also request additional information by going to our contact page.